Porsche iTrainer

The Challenge

The release of a new vehicle model can be exciting, even more so for dealers who are invited to one of Porsche’s vehicle launch events for training. Porsche has always been on the cutting edge of design, however, the large paper workbooks they were using to facilitate dealer training was out of sync with this experience. They knew they wanted to digitize their material, and asked what it would look like to move this content to an iPad.

Expensive printing costs for paper workbooks

Inability to change content mid-event

Manual testing and scoring

Content not in a usable format post-event

Platform Features

Content
Management

  • PDF, video, HTML5, quizzes & surveys
  • Retain access to all content while offline
  • Publish & unpublish with cloud synchronization

Interactive
Learning

  • Knowledge checks to validate learning
  • Real-time quiz & survey reporting
  • Augmented reality activities

User
Management

  • Single sign-on integration (SSO)
  • Role and program-based privileges
  • Custom user groups for event management

Approach

Our team went above and beyond to design and build a custom mobile training platform that allows for offline content and cloud synchronization, meaning users are able to access the material when they’re standing out on the track waiting for a test drive. If changes need to be made mid-event, admins are able to publish the content and participant devices will immediately begin syncing seamlessly in the background (whereas before, a significant and costly re-print may have been required). The app succeeded in digitizing all of the traditional training material (turning documents into PDFs), but we were also able to enhance the user experience through digital quizzes and reports, video, and interactive HTML5 learning modules.

The platform is integrated with the client’s Single Sign On, and offers complete user management with privileges granted on a per-program basis. This allows internal administrators and other vendors to be able to manage the content they need for their program.

Finally, dealers maintain access to all of the learning material for use back at the dealership. Tools like Search and Favorites allow users to quickly and easily reference material from the event.

Outcomes

iTrainer revolutionized Porsche’s instructor led training programs, completely eliminating paper from the classroom. The platform has continued to grow and evolve, with new features and functionality added to support the unique training needs of different programs and departments.

Interactive vehicle walkarounds

Digital testing and reporting

High training participant satisfaction

Access to content back at the dealership

Porsche iTrainer project outcomes

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